Rehab Excellence Center


Your privacy is very important to us. As such, we have developed this
Privacy Policy for you to understand how we collect, use, communicate and
make use of our website users’ personal information. This Privacy Policy
applies to the website including all subpages and communication capabilities accessible
therein through messaging, chat, or similar functionality (collectively the
Site”) and does not govern privacy practices associated with offline
activities (which are governed by our. These are the guidelines used by Rehab Excellence Center (“Rehab Excellence Center,”
“us,” “our,” or “we”) in protecting your privacy.

User Information

When accessing our Site, we will learn certain information about you during
your visit, even if you do not submit information to us through messaging,
chat, or similar functionality; and even if you do not submit information to
us through our Contact Us page. Rehab Excellence Center may use server logs to record a
visitor’s Internet Protocol (IP) address and to collect general information
about the visit to the Site, such as the time and length of the visit, and
the web pages accessed during the visit.  Rehab Excellence Center may use this
information for Site management and performance monitoring only.  Rehab Excellence Center does not make this information available to unaffiliated third
parties but may share it with affiliated companies.

In addition, during your interaction with the Site, Rehab Excellence Center may request
information from you. If you have voluntarily submitted user information to
us through an email or contact form or messaging or chat functionality, Rehab Excellence Center will only use such information for the purpose that it was
provided or as otherwise permitted by law.  We may retain the content
of your communications with us and our responses.   If you
currently receive any of our email newsletters and no longer wish to do so,
you may use the unsubscribe link at the bottom of every newsletter we sent
to opt-out and you will no longer receive it.

How Do We Use the Information You Provide to Us?

We use user information and user data for the purposes of administering our
business activities, providing customer service and making available other
items and services to our customers and prospective customers. We will not
obtain personally identifying information about you when you visit our Site,
unless you choose to provide such information to us.


Cookies are data and authentication information stored on a visitor’s
computer via the use of a web browser. This storage eliminates the need for
users to continue to change preferences for viewing certain aspects of the
web site.

We may use cookies for a number of purposes – for example, to maintain
continuity during a user session, to gather data about the usage of our web
site for research and other purposes, to store your preferences for certain
kinds of information and marketing offers, or to store a user name or
encrypted identification number so that you do not have to provide this
information every time you return to our Site.  Our cookies will track
only your activity relating to your online activity on this web site, and
will not track your other Internet activity. Our cookies do not gather
personally identifiable information.

We may occasionally use other companies to set cookies on our web sites and
gather cookie information for us. In some cases, we may also use another
company to operate web servers for our web site. We use the cookie
information gathered by these companies in the same manner as stated above.

Outside of the information collected by Cookies, no other data is collected
by the Site unless entered by a Site user when submitting a form.

The use of cookies is a common industry practice and does not give Rehabe Excellence Center access to the visitor’s computer.

Patient Confidentiality

Rehab Excellence Center is committed to protecting the confidentiality and integrity of
protected health information (“PHI”), consistent with state and federal law.
PHI will be held in confidence as more fully described in our Notice of Privacy Practices.

Third Party Links

Rehab Excellence Center may post links to or use content from other external web sites
developed and maintained by third parties. These links are posted as a
convenience to our visitors and are not controlled, approved or authorized
by Rehab Excellence Center. As a result, Rehab Excellence Center is not responsible for the
accuracy or scope of the content of any linked external website and the
inclusion of any third-party link does not imply the endorsement or approval
of the site or its contents by Rehab Excellence Center.


To prevent unauthorized access to any user information or user data, Rehab Excellence Center has put in place commercially reasonable physical, electronic, and
managerial procedures to safeguard and secure the information it collects
through this Site.  However, Rehab Excellence Center cannot guarantee the security
of such information.

Your California Privacy Rights

If you are a California resident, California law may provide you with
additional rights regarding our use of your identifying information and
other types of personal information.

California residents have the right to request and obtain from us once a
year, free of charge, information about the personal information (if any) we
disclose to third parties for their own direct marketing purposes in the
preceding calendar year. If applicable, this information would include a
list of the categories of personal information that was shared and the names
and addresses of all third parties with which we shared information in the
immediately preceding calendar year. If you are a California resident and
would like to make such a request, please submit your request in writing

California residents also have the right to request that Rehab Excellence Center not
sell their personal information to third parties.  Please refer to
our Do Not Sell My Personal Information page for more detail and to make such a request.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes and
will post changes by updating the Privacy Policy (and effective date) on
this page.


If you have any questions regarding this Privacy Policy, or your dealings
with our Site, please contact us by mail:

Rehab Excellence Center is part of the ActivePro Rehab group of companies.

Active Pro Rehab Partners
200 Commerce Drive
Cranford, NJ 07016-3612

Tel: (888) 457-6532

Last Updated: November 2023

A Message To Our Customers,

Rehab Excellence Center’s Commitment to Patients and Safety

The world has been facing an unprecedented challenge with the COVID-19 Pandemic. Like you, we have been deeply concerned and want to do what we can to help keep our customers, communities and families safe and healthy.

Rehab Excellence Center takes the responsibility to our customers, our teams and our patients very seriously and we are working to make sure our customers have access to our quality care in the safest manner possible. 

After listening to the appropriate sources for accurate and up-to-date information, we have been taking sensible steps to make sure our preparedness plan reflects those inputs.  We will continue to monitor the situation and make any changes to ensure a high level of safety for our patients. 

What We’re Doing:

  • Providing physical therapy services in a small and controlled visit setting (Single Therapist Office) and typically just 1-3 patients in the room during the patient visit. Following social distancing guidelines is a requisite.

  • Following CDC guidelines, we kindly require our patients to wear masks to protect the health and safety of our patients and staff during their physical therapy visits. 

  • Equipping each REC facility with a Non-Contact Infrared Forehead Thermometer, providing fast and reliable body temperature measurement (1 second testing).

  • We are encouraging all of our patients to thoroughly clean their hands with either our alcohol-based hand rub or wash them with soap and water (and for 20 seconds or longer each time). Washing your hands with soap and water or using an alcohol-based hand-rub kills viruses that may be carried on the hands.

  • Our employees are also working diligently to ensure everyone is following our existing protocols for hand-washing, disinfecting and sanitizing equipment, treatment tables, waiting areas, bathrooms, door knobs, and other general areas.

  • Per the World Health Organization (WHO), we suggest patients stay home if they feel unwell and we can re-schedule their appointment for a later date. If they have a fever, cough, or difficulty breathing, we ask they call REC in advance and seek medical attention. Calling in advance will allow their health care provider to quickly direct them to the right health facility and better protect them and help prevent the spread of viruses and other infections.

We recognize this is a challenging time for all and we remain deeply committed to the safety of our customers, teams and communities.  Our patients and customers are the heart of our business and we thank you for your long-standing trust in Rehab Excellence Center, as we continue to navigate this uncertain period ahead.

Kind regards,

Rob Hicks
Founder & CEO